Describe your problem
Call or describe your device and the problem. No technical vocabulary needed.
DEUSLEX / IT SERVICES HAMBURG
Windows support in Hamburg
Whether you need a fresh installation, setup or help with an error message: DEUSLEX helps you get more from Windows. In Hamburg, and remotely for suitable problems.
Describe your needs ↗YOUR NEEDS
Updates, setup, error messages? We can help.
Please tell us your Windows version and the exact error message. Before a new installation, we discuss which data and programs you want to keep.
How we can help
- Windows installation and setup
- Troubleshooting and technical problem-solving
- Setup after hardware changes
We work out the right solution for you individually. Prices and appointments are discussed in advance.
HOW IT WORKS
From the problem to
the next step.
Agree on the approach
We discuss the checks needed and how we can help. Scope and costs are agreed individually.
Get back to using your technology
After the agreed work, we discuss the outcome and what matters for continued use.
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GOOD TO KNOW
Your first questions.
Clearly answered.
How much does a repair cost?
This depends on the device, fault and work involved. There is currently no fixed price list. Costs and the approach are agreed individually.
Can you come to me?
On-site appointments in Hamburg are available by individual arrangement. Please agree on an appointment with DEUSLEX first.
Is remote support available?
We can provide remote help for suitable software and setup problems, including beyond Hamburg. Hardware repairs require access to the device.
Can I just drop off my device?
Please arrange an appointment first. We will agree individually on how to hand over your device.
What about my data?
Tell us about important data before work begins. Back it up beforehand where possible. Data preservation cannot be guaranteed in every case; we agree on the approach in advance.
THE FIRST STEP IS SIMPLE
What is your technology
struggling with?
Briefly describe your problem. Together, we will work out the next step.