Describe your problem
Call or describe your device and the problem. No technical vocabulary needed.
DEUSLEX / IT SERVICES HAMBURG
IT support and consulting in Hamburg
DEUSLEX helps individuals and small businesses with technical questions, general IT problems and sensible decisions about their equipment.
Describe your needs ↗YOUR NEEDS
Technology should make your work easier.
Describe your needs and the technology you already use. We discuss scope and the approach individually. Ongoing administration and automation are not yet published service packages.
How we can help
- General IT support and troubleshooting
- Advice on hardware and technical equipment
- Support for individuals and small businesses
We work out the right solution for you individually. Prices and appointments are discussed in advance.
HOW IT WORKS
From the problem to
the next step.
Agree on the approach
We discuss the checks needed and how we can help. Scope and costs are agreed individually.
Get back to using your technology
After the agreed work, we discuss the outcome and what matters for continued use.
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GOOD TO KNOW
Your first questions.
Clearly answered.
How much does a repair cost?
This depends on the device, fault and work involved. There is currently no fixed price list. Costs and the approach are agreed individually.
Can you come to me?
On-site appointments in Hamburg are available by individual arrangement. Please agree on an appointment with DEUSLEX first.
Is remote support available?
We can provide remote help for suitable software and setup problems, including beyond Hamburg. Hardware repairs require access to the device.
Can I just drop off my device?
Please arrange an appointment first. We will agree individually on how to hand over your device.
What about my data?
Tell us about important data before work begins. Back it up beforehand where possible. Data preservation cannot be guaranteed in every case; we agree on the approach in advance.
THE FIRST STEP IS SIMPLE
What is your technology
struggling with?
Briefly describe your problem. Together, we will work out the next step.