Describe your problem
Call or describe your device and the problem. No technical vocabulary needed.
DEUSLEX / IT SERVICES HAMBURG
Having trouble with your laptop? DEUSLEX assesses the problem and helps with repairs, setup and hardware upgrades.
Describe your needs ↗YOUR NEEDS
Please tell us your laptop's manufacturer and model and describe the exact problem. Repair options depend on the device and the fault.
We work out the right solution for you individually. Prices and appointments are discussed in advance.
HOW IT WORKS
Call or describe your device and the problem. No technical vocabulary needed.
We discuss the checks needed and how we can help. Scope and costs are agreed individually.
After the agreed work, we discuss the outcome and what matters for continued use.
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GOOD TO KNOW
This depends on the device, fault and work involved. There is currently no fixed price list. Costs and the approach are agreed individually.
On-site appointments in Hamburg are available by individual arrangement. Please agree on an appointment with DEUSLEX first.
We can provide remote help for suitable software and setup problems, including beyond Hamburg. Hardware repairs require access to the device.
Please arrange an appointment first. We will agree individually on how to hand over your device.
Tell us about important data before work begins. Back it up beforehand where possible. Data preservation cannot be guaranteed in every case; we agree on the approach in advance.
THE FIRST STEP IS SIMPLE
Briefly describe your problem. Together, we will work out the next step.